Take your business to the next level.
Gain more reviews on Google, Facebook, Yelp, etc.
Garner customer feedback, resolve complaints and stop negative reviews from happening!
More online reviews and responding to customer feedback. A simple and effective formula to grow your business.
AdvantageUp allows your staff to send text message review requests to customers directly from their own phone. Once the customer receives the text message review request, they are a single click away from leaving a review for your business.
A simplified way to get feedback from your customers, by easily sending them a text message requesting feedback. Customers reply to the feedback request text message with either a positive or negative rating. Customers who've left a positive rating, automatically receive a request to leave a review on their positive experience. Whereas customers who leave a negative rating immediately receive a message apologizing and contact details for the store manager or someone else who can make things right.
Online reviews and receiving customer feedback play a critical role in a business' long term success. Consider the following: 72% of customers won’t take action before they read some reviews. Reviews are the most crucial part of the purchase decision for 90% of US customers. 49% of consumers consider the number of online reviews as an essential factor in their purchase decision.